Terms of Service

Terms of Service

1. Introduction

Welcome to our website. By accessing or using our online store, you agree to be bound by these Terms of Service as well as all applicable laws and regulations.
If you do not agree with these terms, you should not use our site.

These terms apply to all users of the site, including but not limited to customers, suppliers, browsers, and/or content contributors.


2. Definitions

  • “Site”: refers to our online store accessible at the stated domain.

  • “We” / “Our company”: refers to the owner and operator of this site.

  • “You” / “User”: refers to any individual visiting or using our services.

  • “Products”: refers to the goods offered for sale on the site.


3. Use of the Site

You agree to use our site only for lawful purposes and in compliance with these terms.
You must not:

  • Use the site in a fraudulent or abusive manner.

  • Attempt to gain unauthorized access to our servers, systems, or data.

  • Collect personal data without consent.


4. Sales Terms

4.1 Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse any order if we suspect fraud or misuse of our services.

4.2 Pricing

All prices are listed in SEK and include applicable VAT where required. Shipping fees may be added at checkout.

4.3 Payment

Payments are secured and processed via our authorized partners (including Ocean Payment).
You agree to provide accurate payment information and to have the legal right to use the selected payment method.

4.4 Shipping

Delivery times are estimates only. We cannot be held responsible for delays caused by carriers or circumstances beyond our control.

4.5 Returns & Refunds

Our return and refund policy is outlined in our return policy: https://hejprivora.com/pages/retur-aterbetalningspolicy

. Please review it before making a return.


5. Limitation of Liability

We strive to provide a secure and reliable website. However, we do not guarantee that the site will be free of errors, bugs, or interruptions.
To the fullest extent permitted by law, we are not liable for:

  • Indirect damages, loss of profit, or data loss.

  • Misuse of our products.

  • Circumstances beyond our reasonable control (force majeure, cyberattacks, shipping delays, etc.).


6. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will take effect as soon as they are published on this page.
It is your responsibility to check this section regularly.


7. Contact

For any questions regarding these Terms of Service, please contact us:
📩 Email: info@hejprivora.com


8. Ocean Payment Terms Integration

In addition to our Terms, we display below the official Terms of our payment partner Ocean Payment: